When commissioned to make a house sign, headboard or any special piece I always pay attention to the client's particular wishes and needs, inviting them to contribute ideas and collaborate in the design. For instance, a particular font for the lettering may be requested and I need to know whether incised or raised lettering is most suitable. As the project develops I send emails with photos of sketches, drawings, and work in progress at the workshop. I also need to know what material the wall it to be fixed to is made of and whether the work will be sited indoors or outdoors.